Twitter users sound off about sexist comment on Jeopardy

The one day I sit down to watch Jeopardy! in weeks, maybe even months - … [Read more...]

How United Airlines made me the ultimate fan through Twitter


I don't know the man or woman behind the @United Twitter account, but I can … [Read more...]

People are still excited about online communities

  I had the pleasure of being the opening keynote speaker at Cause … [Read more...]

The push mentality is a detriment to social media success


If there's one word I never write in a proposal, or any piece of content … [Read more...]

Consider franchises to build your community

Franchises can take on a life of their own in online communities.  In the … [Read more...]

Be tactful when responding to comments


Have you ever heard the phrase, "Kill 'em with kindness?" It's one of the … [Read more...]

Communities are thriving beyond Facebook and Twitter

ANgela Connor speaking at Tucson AMA

In two weeks, I am going to give three presentations on Growing Successful … [Read more...]

Respond like the whole world is watching

In the world of social communications, some things just never change. Below … [Read more...]

Be Grateful on Community Manager Appreciation Day

The cake I got my team for Community Manager Appreciation Day 2014.

If there's one social media job that should come with hazard pay, it's that … [Read more...]

Hiring for social media roles from 2010 to 2013


I was interviewed for a story on iMedia Connection back in July of 2010, … [Read more...]