If there’s one social media job that should come with hazard pay, it’s that of the Community Manager. It is one of the toughest gigs around, filled with crazies, trolls and people who literally live to wreak havoc on the internet.
It can be completely gratifying one moment and have you at the end of your rope, hanging on for dear life in another, and even screaming at a computer monitor, or mobile device like a maniac. No one understands you but others who have been in your position.
If you’re a community manager, or have been one – you are nodding your head in agreement.
My advice for anyone out there who has a community manager on their team is to show them how much they matter today, on this holiday created by Jeremiah Owyang back in 2010. I went out and bought my team a cake (pictured in this post). If you can’t do that – log on to Amazon and get them a gift card.
But if you can’t do either, just walk up to them before the work day ends and simply say: “Thank you.”
Remember, this job requires a unique skill set and not everyone is cut out for it. So if you’ve got a good one, let him or her know how much they mean to you.
In closing, I leave you with something I once read on a blog post that I can’t find at the moment but that will always ring true: “Being a community manager is like being a piñata: you get beaten w/a stick and still have to spit out candy.”
Happy Community Manager Day to all who have inspired me on my journey since 2007, read my book about community management, invited me to speak on the topic, or commiserated with me in the comments section of my blog.
You are all appreciated.